Help Desks

1. Email: ictsupportcavs@uonbi.ac.ke 

Target: staff and students

Description: to provide all ICT related support to both students and staff. Send an email to Ictsupportcavs@uonbi.ac.ke with description of your ICT issue. Remember to provide your full name, registration number or payroll number. If possible, attach screenshot 

 

2. Email: agrichelp@uonbi.ac.ke 

Target: all faculty of agriculture students

Description: to provide faculty related support to students. For example, student portal password reset, issues with course registration, missing marks etc.

Do send an email to agrichelp@uonbi.ac.ke describing in detail your problem. Remember to provide your full name and registration number 

 

3. . Email: vetchelp@uonbi.ac.ke 

Target: all faculty of Veterinary Medicine students

Description: to provide faculty related support to students. For example, student portal password reset, issues with course registration, missing marks etc.

Do send an email to vetchelp@uonbi.ac.ke describing in detail your problem. Remember to provide your full name and registration number 

 

4. wmihelp@uonbi.ac.ke

Target: all Wangari Maathai Institute students

Description: to provide faculty related support to students. For example, student portal password reset, issues with course registration, missing marks etc.

Do send an email to wmichelp@uonbi.ac.ke describing in detail your problem. Remember to provide your full name and registration number 

 

5. Email: bursar-cavshelp@uonbi.ac.ke

Target: All students 

Description: to provide financial related support to all students in cavs. For example, fee not reflecting on student portal etc

Do send email to bursar-cavshelp@uonbi.ac.ke providing a detailed description of your finance related issue. Remember to include full name and registration number 

For other University support emails click here

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